主题：【原创】MBA和中国里应外合联手搞垮北美制造业 -- 脑袋

家里上网有问题打电话到AT&T服务台，服务员GG的业务和态度都很好，很专业，很耐心，交谈中他告知他在孟买（我猜测服务台安在印度比安在美国本土更经济实惠），快结束时他给我一个临时密码，开头三个字母是att，本来他可以说AT&T的att就很简单清楚，或者先试下说　a t t 。。。但他一上来是这样说的，

“a as in apple, t as in tom, t as in tangle ......”

电话里杂音大，GG典型印度口音重，我脑筋慢加上英文不到家，虽有点猜测但不敢肯定，两个一样的t怎么给两个不同说法，于是我说，慢着

“a as in apple, t as in tom, c as in cancel？”

他说“no　no　no, a as in apple, t as in tom, t as in tangle ...”

我还是不敢肯定，再问

“a as in apple, t as in tom, p as in pencil？”

他再说“no no no, a as in apple, t as in tom, t as in tangle ...”

我终于问，“开头三个字母是AT&T的att吧？”

他终于说“yes yes yes”，接着又坚决地重复一遍，“a as in apple, t as in tom, t as in tangle ...”

这种电话本来就废时间，急得我，不过也没生气，放下电话后还为GG填了客户反馈表，高度表扬。